In conjunction with the 2023 Paediatric Critical Care Society Conference in Edinburgh, we have interviewed Cathy MacDonald, one of the keynote speakers.
Cathy has had a long career as a police hostage and crisis negotiator. What can she teach us about crisis negotiation? What are the parallels between her world and ours? What are the strategies which can help us when conflict arises? What are the four dimensions of need?
Cathy’s a truly inspiring listen, honestly we could have listened to her for hours. Sadly we have cut it down to just under 44 minutes, but every one of those is worth listening to.
Enjoy: she’s the opening speaker to the conference, and worth listening to either on the way there, travelling back, or any other time.
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