At the PCCS2023 conference in Edinburgh, we were lucky enough to meet David Cooper from Cincinnati Children’s Hospital. He gave a great talk on high reliability teams, and afterwards we chatted to him about his programme.
We discuss hierarchies: when are hierarchies good, and when are they bad? Is democracy a good thing? What is a Democribus?
How did this team reduce cardiac arrests on their unit? How did they prepare for sudden deteriorations, by making the unexpected expected?
What is a flight plan, how do they work, and how does this team avoid group think?
A really, truly fascinating 50 minutes which will make every one of us think deeply about how we can improve our systems.
The link to the website discussed during this episode is Pediatric Cardiac Critical Care Consortium (PC⁴) (pc4quality.org)
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